FAQs

Can I use my own images within the video?

Yes, just provide the images you wish to include in high resolution, and we’ll do the rest. Our video marketing team may suggest otherwise in some instances. Ultimately we want your video products to achieve your video marketing goals.

How can I contact you to get a quote?

The best place to start is by emailing enquiries to hello@modusfilm.com or calling 01233 273 273 explaining your aims and objectives for your film or video. From there, we will create an accurate estimate for the cost of the project. Working with a dedicated Modus Project Manager, we’ll take care of every stage of your video journey, from planning, storyboarding, scripting, pre-production, risk assessment, filming, sound, voiceover, animation, post production and distribution. We cover all the following areas: Europe, Kent, London, Bristol, Berkshire, Birmingham, Bedfordshire, Buckinghamshire, Cardiff, Cheltenham, Cornwall, Derbyshire, Devon, Gloucestershire, Manchester, Oxfordshire, Wiltshire, Somerset, Surrey, Sussex, Leicestershire, Northamptonshire, Nottinghamshire, Herefordshire, Warwickshire, Yorkshire. 

How much will my video production cost?

We work with a variety of clients with a range of budgets, so whatever your requirements we can find a solution. We prepare personalised budgets for each brief, tailored to your project so you are only paying for what you need.

Overall, the cost of the video depends on several things, such as:

  • How long we need to allow for filming on location.
  • How many crew members we will need including travel, set up and pack down times.
  • Whether we are filming in one or multiple locations.
  • How complex the video is, for example if animated elements are included.
  • Whether we are producing a single video or several related videos.

Our video production agency has a specialist team of videographers who will be able to help you. We are also a video marketing agency and can help with all your digital marketing needs. 

What does the video production process involve?

Every project is different, but generally the process can be broken down into four stages:

Consultation

This is when we work with you to learn about your business and define what it is you need from your video. A call or meeting is arranged to discuss the main aspects of your video such as, your message and your target audience, but most importantly what you want to achieve with your video. From there you can have as much or as little input into the scripting, filming and editing as you’d like. In any case we will keep you informed at every step of the process.

A quote or detailed proposal that works with your budget will then be prepared.

Pre-production: (Planning)

We will develop a storyboard, shot list and/or a script to give you a clear idea of what the final film will look like. If we’re using a voice over we will work with you to write a script. For interviews, we will provide a list of questions for approval. We will plan filming schedules and deadlines with you.

Production: (Filming)

This is where the magic happens, we bring together all the visual elements described in Pre Production. Our crew will capture all the required footage. If we are filming interviews, when necessary we conduct basic media training to make the interviewees feel at ease prior to filming.

Post-production: (Editing)

The post-production takes place at our studio, where we have facilities such as, sound editing, music and colour correction. Completed drafts can then be shared with you online, where you can offer your feedback enabling you to get the video you desire. Once you are happy with the finished product, it is delivered to you via secure online transfer. The videographers at our video production company are specialist editors. We can help with all areas of your digital marketing mix.

Storage

As a video marketing agency, we understand how valuable your footage can be which is why we archive all our products using a long-term data storage system. This effectively stores footage for 15-30 years. For more information please see our terms and conditions. 

When will my film be complete?

Being one of the most popular video production agencies in Kent, we ensure that all of our videos are produced to the highest possible standards. However, all video projects vary when it comes to completion time. For example, videos can be completed between 2 weeks to 4 months from our first meeting to the date we hand over your finished film. Factors such as planning, production and post-production time determines how long the film will take. When signed up to one of our video marketing packages delivery time is often reduced to same day delivery. Find out how we can add a kick to your digital marketing strategy here.

How large is your crew for filming?

The shoot will usually involve one or two videographers, but depending on the complexity of the shoot, there may be more. For example, additional camera and drone operators can be added for more complicated filming requirements at an additional cost.

How quickly can we see an edit?

Depending on the complexity of your brief and the number of different edits required, we can upload the first ‘rough-cut’ edit between 7 and 14 days of the shoot. After your appreciated feedback, we will then create your final edit. See our videos for business page for more information. 

Can you supply drone footage?

  • Yes, we have a certified drone pilot who has an up-to-date CAA PfCO (Permission for commercial operations).
  • The CAA guidelines state there is a maximum altitude of 400ft (120m).
  • We need to obtain permission from the landowner for the takeoff and landing site.
  • We can fly the drone in dry weather with wind less than 15 mph.

Please check out our drone page for more information.

What kind of equipment do you use?

All our videos are filmed using professional equipment, such as high definition 4k video cameras, lighting kits, radio mics and green screens. We also frequently invest in new equipment and software to keep up with the changing demands of the industry.

How do I know my video will be the same quality as the others you have made?

To ensure that every video meets our standards, it’s evaluated by our creative director and will not be handed over until we believe it’s the best it can possibly be. Our video marketing team will also give the video a final sign-off before handover.

Can you edit an existing video?

We are able to edit your existing video footage, just contact us to get a quote. We make videos for businesses all the time and use as much archive material as possible. Our video marketing team will help with all your video marketing needs.

Can you add subtitles to your videos?

We can offer two options when it comes to adding subtitles to your video. The first option is adding subtitles directly to the video, meaning they will always appear no matter when or how the video is accessed. The second option is to upload the video onto YouTube giving the option of turning the subtitles on and off. This also means you have access to subtitles in any chosen language.

Can I make changes to the script, music or voiceover after these have been agreed with my producer?

Yes, as long as any amendments are made one week prior to filming. Our video production team will be able to work with you on a one to one basis.

Where are you based?

Our video production company operates primarily across Kent and London. Based in Ashford, Kent our videographers are able to travel to a variety of locations such as: Europe, Kent, London, Bristol, Berkshire, Birmingham, Bedfordshire, Buckinghamshire, Cardiff, Cheltenham, Cornwall, Derbyshire, Devon, Gloucestershire, Manchester, Oxfordshire, Wiltshire, Somerset, Surrey, Sussex, Leicestershire, Northamptonshire, Nottinghamshire, Herefordshire, Warwickshire, Yorkshire. Find us on Google Maps.

Can I have music and voice overs to my video?

Yes! We can create bespoke music or to keep your costs reasonable, we have amassed a library of songs that we can legally use in your video. If you’re looking at adding a voiceover to your video, we can provide you with a range of different voiceover samples to choose from and we’ll take care of the rest. Our video production company has a vast network of professional voice over artists who we use regularly based in Kent, London and the world.

In what format will I receive my video files?

All our finished videos are supplied on .mp4 or .mov, however we’re happy to convert these into any other format free of charge.

Do we need to pay a deposit?

A 50% deposit payment is required when signing the contract and the final 50% is required on completion of production.

What are the normal payment terms?

Final payment is usually due no later than 14 days after the date of the video handover and deposit invoices need to be paid before work begins. See our terms and conditions for more details.

Do you only work in the UK?

All our kit is portable enabling us to travel anywhere in the world. However, travel and accommodation expenses are accounted for in the budget. We cover: Europe, Kent, London, Bristol, Berkshire, Birmingham, Bedfordshire, Buckinghamshire, Cardiff, Cheltenham, Cornwall, Derbyshire, Devon, Gloucestershire, Manchester, Oxfordshire, Wiltshire, Somerset, Surrey, Sussex, Leicestershire, Northamptonshire, Nottinghamshire, Herefordshire, Warwickshire, Yorkshire and further afield!  

Do I need to hire actors?

If actors are a requirement for your video, we call on actors as needed. Our video production company has a vast network of professional actors who we use regularly based in Kent and London.

Are you insured?

Yes, our video production company has public liability insurance up to £10m to protect against any accidents. We complete risk assessments ahead of production dates.

Do you cover Weddings outside of Kent?

Yes. We cover all of the UK and abroad. (Check out Seb & Lucy’s wedding we created in the Lake District)

We do however have to add on a charge to cover petrol and on rare occasions accommodation costs.

What is Video SEO?

SEO is by no means an instant process and covers a multitude of variations. At Modus our video marketing agency specialises in video SEO services. If you’re in desperate need of fast results then we would suggest speaking to us about a PPC campaign as we can recommend partner companies to provide this service. Successful video SEO beats every other channel when it comes to ROI and we can help maximise your YouTube channel and add a bit of spice to your website marketing. SEO should be a continuous investment. Much like the pricing, we can advise on time frames when we gain a better understanding of your business, industry and objectives.

Doesn’t Google change YouTube Algorithms all the time?

Google is constantly updating their algorithms, in order to provide better results for the search tool. SEO has largely remained unchanged and this applies to YouTube. Video SEO follows the same core principles but it does take a bit of effort to get your videos to rise to the top of the pile. Our video marketing services take into account your Video SEO rankings and we work on a month to month basis to make sure your videos perform at their best. As with all industries, the techniques and methods used for successful video SEO do evolve with time.

What do your video marketing services cover?

Our video marketing services cover a range of different platforms but these all depend on your business needs and aims. We cover video SEO for YouTube and Google. This service helps us get your video served up as much as possible when keywords are searched for. This also helps your website SEO rankings on Google when embedded to a website. Our video agencies are specialists in social video marketing. We create content for Facebook, Instagram and LinkedIn. We help you get noticed and stand out from your competitors. Videos for Facebook, and videos for Instagram are perfect for B2C communications and videos for LinkedIn are perfect for B2B. 

We manage paid for ads on behalf of our clients. PPC advertising is a great tool to build up campaigns and promote an event or product online. 

You can see our range of services under our video for business service page.

Do you guarantee results?

Yes, we can depending on what your business marketing aims are. We believe our case studies offer the best reference to our services and offer an insight into the quality of work we offer. We are a video marketing agency which means we strategise every bit of content we produce. Our intention is to market your video material and help it achieve the results you expect. Our video SEO and video marketing services will help you communicate and generate sales. Speak to our team today.  Check out our performance based retainers here.